Name: Terminus AI Phone Assistant
Brand: Terminus
Rating: 4.9 (200 reviews)

Question 1

How quickly does Terminus answer calls?

Accepted Answer

Terminus answers in under one second — faster than any human receptionist. There are no rings and no hold music.

Question 2

Can I customize what the AI says?

Accepted Answer

Absolutely. You can customize the greeting script, the AI agent's name, FAQs, business policies, and the tone.

Question 3

Does it work with my existing phone number?

Accepted Answer

Yes. Terminus provisions a dedicated phone number that you can forward your existing line to.

Question 4

What happens when a call needs a real person?

Accepted Answer

Terminus can transfer qualified leads to your phone in real-time. If you don't answer, the AI resumes the conversation and sends you a summary.

Question 5

Is there a contract, or can I cancel anytime?

Accepted Answer

No contracts. All paid plans are month-to-month and you can cancel anytime from your dashboard.

Question 6

How does billing for call minutes work?

Accepted Answer

Each plan includes a set number of AI minutes per month (Starter: 100, Pro: 350). One minute of call time equals one credit. SMS messages cost 0.1 credits each. If you need more, you can purchase additional minutes starting at $0.20 each.

Question 7

Is the AI TCPA compliant for SMS follow-ups?

Accepted Answer

Terminus includes opt-out management for SMS. Recipients can text STOP at any time. Consult with your compliance team for your specific use case.

Question 8

What integrations are available?

Accepted Answer

Pro plan includes Google Calendar (for appointment scheduling), HubSpot CRM (for contact and deal sync), and webhook/Zapier support for custom integrations.

Question 9

Can callers tell they're speaking with AI?

Accepted Answer

Most callers can't tell. Terminus uses state-of-the-art voice synthesis to produce one of the most natural-sounding AI voices available. The AI responds in under a second with natural speech patterns.

Question 10

Can I only activate Terminus when I'm unavailable?

Accepted Answer

Yes. You control when Terminus answers. Most agents use call forwarding — when you're busy, calls forward to Terminus automatically. When you're available, calls ring your phone as normal.

Question 11

How is Terminus different from an ISA?

Accepted Answer

A human ISA costs $3,000-5,000/month, works business hours, and handles one call at a time. Terminus costs a fraction of that, works 24/7, handles unlimited concurrent calls, and is ready in 5 minutes.

Question 12

How is my data protected?

Accepted Answer

All data is encrypted in transit (TLS) and at rest. Call recordings and transcripts are stored securely with strict access controls. We never sell your data to third parties.

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